This Privacy Policy provides information about the processing of your personal data in relation to the services we provide.

Please read this Privacy Policy carefully to understand the purposes for which we collect and use your information and how we use it.

The controller of personal data is a limited liability company UAB Žaliuomenė, registration code 305766803, legal address Klaipėdos g. 3, Vilnius 01117, Lithuania, e-mail address – [email protected] (hereinafter – “we”).

Buyer – an active natural or legal person who has purchased goods from the online shop www.biopapa.ee.

The Personal Data Processing Code (hereinafter – the Code) regulates the basic principles of collection, processing and storage of personal data, on the basis of which the Data Processor processes the Buyer’s personal data.

1. OVERVIEWS

  • This Privacy Policy sets out the basic principles and procedures for the collection, processing and storage of personal data by the Data Processor and the Buyer.
  • The collection, processing and storage of the Buyer’s personal data is governed by this Privacy Policy, the Law on the Protection of Personal Data of the Republic of Lithuania and other legislation.
  • By submitting your personal data to the Store, you agree that the Data Controller will manage and process it for the purposes, by the means and in accordance with the procedures set out in this Privacy Policy and the law.
  • The Buyer undertakes to provide complete and correct information about him/herself when ordering the goods. If the Buyer submits inaccurate or false data, the Data Processor has the right to cancel the Buyer’s registration and/or restrict access to the Shop. If the Buyer’s personal details change, the Buyer must update them immediately.
  • The controller undertakes to sell the goods to natural persons aged 16 or over. If the Buyer is under the age of 16, the Buyer may purchase the Goods only with the consent of a parent or guardian.

2. COLLECTION, PROCESSING AND STORAGE OF PERSONAL DATA

The controller is guided by the following basic principles for processing personal data:
– Personal data is collected for specified and legitimate purposes.
– Personal data is processed accurately and fairly.
– Personal data is constantly updated.
– Personal data will not be kept longer than necessary and for the purposes for which the data were processed.
– Personal data are processed only by employees who have been granted the appropriate rights.
– All information about the personal data processed is confidential.

The Buyer agrees that the personal data voluntarily provided by him/her at the time of placing the order will be processed in accordance with the following conditions:

– The buyer has the right to access their personal data, the right to know what personal data we have collected and the right to know to whom personal data has been disclosed in the last year. You have the right to request the rectification of inaccurate, incomplete or inaccurate personal data, the right to request the erasure of personal data collected and the right to request the cessation of the processing of personal data collected. This can be done by writing to [email protected] or by calling +372 58141937. In such a case, the Data Processor must comply with the Buyer’s request immediately (within 1-5 working days) and delete or reliably personalise the Buyer’s data. If the Data Processor perceives a risk to personal data, it has the right to request identification documents that allow the identity of the Buyer to be identified.
– The Data Processor recognises and respects the Buyer’s e-mail and privacy rights. The data controller collects and uses the Buyer’s personal data (name, address, telephone number, e-mail address and other data provided when ordering goods from the e-shop) for the processing of orders for goods or services or for the performance of other contractual obligations. When placing an order, the customer may consent or not to the use of their personal data for direct marketing purposes. He or she will do this by ticking a box (I consent to my personal data being used for direct marketing purposes) or unticking a box (I do not consent). When sending newsletters to the e-mail address specified by the Buyer, the Data Processor undertakes to provide the possibility to unsubscribe from receiving the newsletters (at the end of the newsletter there must be an option “unsubscribe” – after which the Buyer will no longer receive the newsletters).

3. SUBMITTING PERSONAL DATA ABROAD

Biopapa.ee will make every effort to ensure an appropriate level of security for the transfer of customers’ personal data abroad. The Data Controller undertakes not to disclose the Buyer’s personal data to third parties, except to the Data Controller’s partners providing delivery services or other services related to the proper execution of the Buyer’s order. In all other cases, the Buyer may disclose personal data to third parties only in accordance with the procedure provided for by the legislation of the Republic of Lithuania.

4. REGISTRATION RULES

– The purchaser must provide complete and accurate information about him/herself on the registration form. If the Buyer has provided inaccurate, false or misleading information in the registration form, the Data Processor has the right to cancel the purchase.

5. PROVISIONS AND CHANGES TO THE PRIVACY POLICY

We assume that you have read and agreed to the terms and conditions of our privacy policy before using our website or completing an application to become a loyal customer. We reserve the right to change the basic terms and conditions of this Privacy Policy by notifying all loyal customers.
To resolve any questions or concerns regarding privacy policy or data processing, as well as in cases where a customer wishes to opt-out of receiving commercial communications or to completely delete their data from their profile, please contact us using the email address [email protected].

All notifications relating to the processing of personal data will be sent to the controller by e-mail – [email protected].

If you have any questions and/or suggestions, please contact us at [email protected]